Terms of service
Terms of Service
Last Updated: 27 October 2026
Welcome to Cosmic Kat Boutique, including the collections and brands traded through this website, including Foxy Kat Boutique and Wolf Star Boutique.
By accessing this website and placing an order, you agree to these Terms of Service. These Terms do not affect any statutory rights available to consumers under UK law.
1. About Us
This website is operated by Cosmic Kat Boutique.
Throughout these Terms, "we", "us" and "our" refer to Cosmic Kat Boutique, Foxy Kat Boutique and Wolf Star Boutique operating through this online store.
2. Products
We make every effort to display our products accurately. However:
- Colours may vary depending on your screen or device settings.
- Product photographs are for illustrative purposes only.
- Product descriptions, availability and prices may change without notice.
We reserve the right to discontinue products at any time.
3. Handmade Jewellery
Many of our products are handmade.
Because of the handmade nature of our jewellery:
- No two items will be exactly identical.
- Slight variations in colour, shape, size, texture and finish may occur.
- These variations are not defects and form part of the unique character of handmade products.
4. Natural Gemstones, Sea Glass and Materials
Many of our products contain natural gemstones, crystals, sea glass and other natural materials.
Natural materials may display:
- Variations in colour.
- Natural inclusions.
- Irregular shapes.
- Surface markings.
These characteristics are part of the natural material and are not considered faults.
5. Crystal and Gemstone Information
Any references to crystal meanings, folklore, symbolism, spiritual beliefs or traditional uses are provided for informational purposes only.
Our products are sold as decorative jewellery and accessories.
We do not make any medical, therapeutic or health-related claims and our products are not intended to diagnose, treat, cure or prevent any illness or medical condition.
6. Orders
When you place an order, you are making an offer to purchase goods from us.
An order is accepted when we send confirmation that it has been processed.
We reserve the right to refuse or cancel orders where:
- Products are unavailable.
- Pricing errors occur.
- Fraud is suspected.
- Incorrect information has been provided.
7. Personalised and Bespoke Items
Customers are responsible for ensuring that all names, dates, initials, spellings and personalisation details provided are correct.
Personalised, commissioned, hand-stamped and bespoke items cannot usually be cancelled or returned once production has begun unless they are faulty, damaged or not as described.
Please refer to our Returns & Refunds Policy for further information.
8. Pricing and Payment
All prices are displayed in the currency shown on the website.
Prices may change without notice.
Payment must be received before an order is dispatched.
9. Shipping
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by:
- Postal carriers.
- Customs processing.
- Severe weather.
- Events beyond our reasonable control.
Further details can be found in our Shipping Policy.
10. Jewellery Care
Customers are responsible for caring for their jewellery appropriately.
We recommend removing jewellery before:
- Swimming.
- Bathing.
- Exercising.
- Sleeping.
- Using cleaning products or chemicals.
We cannot be responsible for damage caused by accident, misuse, improper storage or normal wear and tear.
11. Intellectual Property
All content on this website, including photographs, logos, product descriptions, graphics and designs, remains our intellectual property unless otherwise stated.
Content may not be copied, reproduced or used without prior written permission.
12. Limitation of Liability
Nothing in these Terms excludes liability where such liability cannot be excluded under UK law.
Subject to this, our liability shall be limited to the value of the goods purchased.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions regarding these Terms of Service, please contact:
Cosmic Kat Boutique
Email: cosmickatboutique@outlook.com